Sonic Drive In
Sonic Drive In Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sonic Drive In has 2.1 star rating based on 43 customer reviews. Consumers are mostly dissatisfied.
29% of users would likely recommend Sonic Drive In to a friend or colleague.
- Rating Distribution
Pros: Food, Brand, Close location.
Cons: Hateful employees, Poor customer service, Are to slow.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sonic Drive In has 2.1 star rating based on 43 customer reviews. Consumers are mostly dissatisfied.
29% of users would likely recommend Sonic Drive In to a friend or colleague.
- Rating Distribution
Pros: Food, Brand, Close location.
Cons: Hateful employees, Poor customer service, Are to slow.Recent recommendations regarding this business are as follows: "Do not do business with sonic", "No matter how loyal I was to sonic I order a milk shake at least 250-300 days a year I get me my strawberry milk shake and he goty order wrong and he was having a bad day and I got assualted for no reason and they stl have him working there", "Respond to issue", "BEWARE!", "I had never been to So ice before this summer. Have only been happy 1 out of 6 visits.".
Most users want Sonic Drive In to offer a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
I ordered online and they are closed
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpset
- It has a drive through
Preferred solution: Just do better
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Anderson, CaliforniaThe person taking our order repeated back to us our order. When it was delivered we received the wrong drinks. And we were missing a chicken club sandwich. The young man told us the drink would be.
- Food and drinks are tasty
- Do not know how to work
- Did not deliver what we ordered
- Give us all receipts
Preferred solution: Apology
User's recommendation: Don’t go there. They have children runnng the place
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lebanon, OhioRobbedy by manager
User's recommendation: Do not do business with sonic
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Antonio, TexasAssaulted by an employee at 5501 Babcock 78240
User's recommendation: No matter how loyal I was to sonic I order a milk shake at least 250-300 days a year I get me my strawberry milk shake and he goty order wrong and he was having a bad day and I got assualted for no reason and they stl have him working there
Need refund
Closed location
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Verified Reviewer | La Marque, TexasHave not received response from my complaint
- Location
- Messing up orders and no receipts
Preferred solution: Apologies, receipt, and something more than a free slush.
User's recommendation: Respond to issue
Forgotten customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer2 times visiting and horrible each time
hello, my name is liddy hertz. tonight we visited your sonic restruant on sample rd in coconut creek, florida.
this is the second time we visited it. the first time was terrible and we said we would never go back. my friend watched a commercial on tv and said let's try it again. well, it was still terrible.
our food was cold, they did not include my tater tots and would not bring them out after several requests. They did not bring my friend's drink, then brought it out after we requested it several times, they did not bring me my change for the order which was about $23. My coke tasted hilarious, like it was mixed with another drink and I had to spill it out. Disgusting.
I did not want to put this on social media in respect to you, but I certainly would like my $25 back.
i have no idea how you stay in business. I had my own retail store for over 30 years and never would i have tried the terrible product and service this particular sonic is providing.
Waiting for a response, thank you
Preferred solution: Full refund
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Verified Reviewer | Ohatchee, AlabamaDidn't receive paycheck
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Verified Reviewer | Red Bluff, CaliforniaI didn’t receive what I ordered. It took the young man three times for them to get it right.the drinks were wrong. They forgot another.
Charged for food they didn't have
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Verified ReviewerFormer employee and I haven't received my final paycheck
Preferred solution: My paycheck
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Clay City, KentuckyBad order
Never got the refund for the chicken I ordered. They were going to notify higher up people in the company
I had buzzed them as soon as I received the order within a few seconds, so the assistant manager should have given me the other 2 pieces of chicken I had ordered, and I ordered ranch dressing that I didn't get but received 10 packs of ketchup and I can't eat ketchup. Also, believe my order was delivered to someone else. I also have my emotional support dog with me, and he sat up when the assistant manager started yelling and talking back to me and when he heard my voice crack he barked at her. She accused me of cursing at her and I don't curse because I was brought up not to.
I am 65 years old and have no teeth but she claims that I ate 2 pieces of chicken in less than 1 minute.
I have worked with the public all my life and even in fast food and I never treated people like she did. I made the order right even if I thought I had originally
User's recommendation: Check your order as soon as you receive it
Mgr was unacceptable
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